Privacy Policy

Information We Collect

• Account details: your name and phone number (used for OTP-based login), and email address if provided.
• Order details: delivery address, products ordered, order history and payment status.
• Communication: messages you send us via the contact form, email or WhatsApp.
• Technical data: device, browser and usage information collected via cookies and analytics (with your consent).

How We Use Your Information

• To process and deliver your orders, including sharing your delivery details with our courier partners (India Post, Delhivery).
• To send order confirmations, dispatch and delivery updates on WhatsApp, SMS or email.
• To provide customer support and respond to your queries.
• To send offers and health tips via our newsletter — only if you subscribe, and you can unsubscribe anytime.
• To improve our website, products and services.

Payments

Online payments are processed securely by our payment gateway partner. We do not store your card numbers, UPI PINs or banking credentials on our servers.

Cookies & Analytics

We use cookies to keep you signed in, remember your cart and understand how visitors use our website. Analytics cookies are set only after you give consent via the cookie banner, and you can withdraw consent at any time.

Sharing of Information

We never sell your personal information. We share it only with service providers who need it to serve you:

• Courier partners — for delivering your orders.
• Payment gateway — for processing payments.
• Communication providers — for OTP, WhatsApp and email notifications.
• Government or law-enforcement authorities — only when legally required.

Data Security & Retention

We use industry-standard safeguards to protect your data, and retain it only as long as needed to fulfil orders, meet legal obligations (such as tax and invoicing requirements) and provide support.

Your Rights

To exercise any of these rights, contact us at [email protected].

• Access and review the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal data, subject to legal retention requirements.
• Opt out of marketing communications at any time.

Children's Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this policy from time to time. The latest version, with its effective date, will always be available on this page.

Contact Us

For privacy questions or concerns, reach us at [email protected] or call/WhatsApp +91 9557643072 (Mon – Sat: 9AM – 6PM).